The right person
- Loves the early stage — Actively wants to work in a fast-paced, dynamic environment where ideas and contributions have a very direct impact on the company's success. Comfortable with ambiguity.
- Has some experience going 0 to 1 — Has previously launched and managed products from ideation to market release. Working in a Seed stage business isn’t scary.
- Is comfortable wearing multiple hats — At early stage, no job is not my job. It’s a team effort.
- Gets things done — Perfect is the enemy of good at early stage.
- Is excited to be a hands on product person — More important they are eager to be hands on and build, rather than having the capability to build a very large organisation. This is a rare opportunity to join a killer team* (see below) and have a greenfield site to define yourself!
- Has “problem fit” — The right person is excited about the mission to grow, protect and enhance the impact of people’s wealth, especially those in the 35-55 age bracket.
Responsibilities
- Deeply understand our target customer — Work closely with founder, design, customer success and marketing to continuously refine our understanding of the most valuable customer.
- Create a compelling product vision — Work with founder and broader team on vision for the app (and web?) experience, help communicate this vision to the rest of the team.
- Build a roadmap, be quick to change it when you learn more — Taking input from overall company strategy, user needs and key product metrics, prioritise problems to solve and generate a roadmap. Be flexible to change this roadmap as you learn more about users, the problem, what’s important.
- Lead great discovery — Collaborate with design and engineering to solve user problems in the simplest way.
- Communicate with excellence — Effectively communicate the strategy, roadmap and progress to the rest of the team.
- Leverage third party tools to move faster — Work with CTO to make build / buy decisions. Set up third party tools, connect tools, get data flowing and train others. Creatively come up with ways to get things done faster without code.
- Manage risk — Work closely with compliance to ensure that everything we build is checked to adhere to regulations.
- Get things done with speed — multiple people need to come together to solve a user problem: design, copy, engineering, commercial, compliance, ops. Coordinate everyone, make things happen, get things done. Know that perfect is the enemy of good at early stage.
- Nerd out on investing and longterm financial planning — to help users, we need to be experts on how to craft a good financial plan and invest well
- Partner with design - to conduct regular usability testing and feedback sessions to validate product concepts.